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I spoke to the same client yesterday. She called me back because the creditor we spoke about a year ago had taken money out of her bank account the day before; she was very upset and wondered why they did this, and what she could do about it. Even though a year ago, I suggested she change bank accounts, she unfortunately had not done so. She told me that a few months after speaking to me, the creditor stopped calling her, and so she thought it would be safe to not change her account. So, what can she do now? Sadly, there really isn't anything she can do; the creditor is not required to return the money taken. However, I again suggested that she close her old account and open a new account at a different bank (that she owed no money to) to prevent this from happening in the future. She told me that she had already done so.
If you are on a reduced income, and have questions about how to manage your debts, please feel free to call us at 310-PLAN or visit us at Hoyes.com.
posted by Susan Jung, MBA @ 2:22 PM
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